Privacy Policy

Who we are

HONG KONG YUEHAI GROUP LIMITED is a company registered and established in Hong Kong, China (hereinafter referred to as “we”, “us”, and “our”) that values your privacy. This privacy statement explains what personal information we collect, how and when we collect it, what we currently use it for, how we will use this information in the future, and details of how we may disclose this information to third parties. If you have any questions about the way your information is collected or used, but this privacy statement does not answer and/or make any complaints, please contact us through svc@agarlife.com Contact us. By accessing and using www.agarlife.com (“Website”) or any other application or website (“Application”) to purchase or sample products from AGARLIFE, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Statement and our Terms and Conditions regarding the use and disclosure of your personal information. If you access and use this website from other parts of the world and are under the age of 16, please obtain the consent of your parents or guardians before providing us with any personal information.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://agarlife.com/index.php/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: IfWhen you register an account with us, place an order, or send us an inquiry, we will collect certain personal information from you, such as your name, postal address, phone number, and email address. We may also obtain information about you through authentication. We use this information to identify you as a customer, process your orders, deliver products, handle payments, update our records, enable you to use the interactive features of our services, and generally manage your account with us. If you consent, we will provide you with information about our products, events, promotions, and services via mail, email, mobile messaging, phone calls, and/or any other electronic means (including social networking platforms). We may also use this information to customize the appearance of our website for you and tailor our communication content with you, making the website and these communications more relevant to you. Sometimes, we may also ask you to provide additional information, such as product and category preferences, age, and any special dates (like birthdays and anniversaries), which will be used to enhance our services for you. Providing such information to us is entirely voluntary. However, if you do not provide all the requested information, we may not be able to process your order. We may also use your personal information for our internal marketing and demographic research, as well as non – personal data to analyze and monitor customer patterns, so that we can continuously improve our products and services and understand what you and other customers may be interested in.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.